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No media is shipped
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Benthic Software does not ship media (disks or shrink wrapped packaging.) Only registration codes are sent (via email or mail.)
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Delivery time
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You should receive your registration email including your registration codes the same day that you order
the software. In some cases (a late Friday or weekend order) it may take up to 2 days to receive your registration email.
We apologize for any inconvenience that this causes! If you need your registration code immediately please send a separate
email to orders@benthicsoftware.com and we'll try to take care of it ASAP.
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Upgrades
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Minor upgrades are free. It is requested that you upgrade regularly to get bug fixes and cool new features!
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Oracle Versions Supported
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Benthic products support all Oracle7, Oracle8, Oracle9 and Oracle10 versions. SQLNet 1.x, SQLNet 2.x, Net8, Net9 and Net10 (including Instant Client) are supported.
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Beta products, bugs and bug reporting
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We try to keep our products as bug free as possible. It is our goal to fix bugs as soon as they are discovered and to issue new builds. Please report bugs to
support@BenthicSoftware.com and we will take care of them quickly! Please give us information that helps to find the problem. This includes any error
messages, versions of Oracle and SQLNet, and possibly the text of sql or plsql statements. Note that beta products may have bugs. The production version is
always available, so please don't use the beta for critical work!
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New feature/improvement requests
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We carefully weigh all requests. Send them to support@BenthicSoftware.com.
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Disclaimer
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You must read and agree to the disclaimer found in license.txt and the help files.
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Y2K/Year 2000 Information
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Questions or Comments? Email Mark Ford at support@BenthicSoftware.com
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